Shipping & Delivery Policy
Last updated: 24 September 2026
1. Delivery Area
We currently ship within India only. We do not offer international shipping at this time — we'll update this policy if that changes.
2. Order Processing Time
Orders are processed (checked, packed in our signature Morpankh packaging) within 1–2 business days of confirmation. You'll get a confirmation on WhatsApp/SMS/email once your order is placed.
3. Delivery Timelines
| Area | Estimated delivery |
|---|---|
| Metro cities & Gujarat | 4–5 business days |
| Rest of India | 5–7 business days |
| Remote/hard-to-reach pincodes | Up to 9–10 business days |
Timelines are estimates from the date of dispatch, not order date, and can vary due to courier delays, weather, or local disruptions beyond our control.
4. Shipping Charges
A flat ₹90 shipping charge applies to every order.
5. Order Tracking
Once your order is shipped, we'll share the tracking details via WhatsApp/SMS/email so you can track it with our courier partner. Signed-in customers can also follow it under My Account → Orders.
6. Delivery Address & Failed Delivery
- Please ensure your address and phone number are correct and reachable — we are not responsible for delays or non-delivery due to incorrect/incomplete addresses.
- If a delivery attempt fails or is refused, the courier may make 1–2 more attempts before returning the shipment to us; re-shipping charges may apply.
7. Damaged in Transit
If your order arrives visibly damaged, please refuse the delivery or report it to us within 48 hours with photos/an unboxing video (see our Return, Exchange & Refund Policy).
8. Contact
For any shipping query, message us on WhatsApp at +91 94182 95555 with your order ID.